Healthcare Navigation Learning Opportunities

The Healthcare Navigator Certificate Program will prepare you to succeed as a patient advocate and liaison in a variety of settings, including hospitals, clinics, and long-term care facilities.

Our distance learning format allows you to develop critical skills at your own pace so you can continue as a working professional.

Throughout the program, you will have opportunities to:

  • Understand and apply strategies to effectively navigate today’s evolving healthcare system.
  • Understand how to establish rapport and trust to facilitate active communication with patients, family members, and the healthcare team to improve the quality of healthcare services and reduce disparities.
  • Learn how to inspire patients towards preventative health and behavior change through motivational health coaching.
  • Examine and use healthcare technology to promote better health outcomes and health service satisfaction for patients.